For young people
Your space. Your pace. Real support.
This page is for you, not for professionals. It explains what living here can be like, what support means in practice, and what you can expect from us.
We are not open yet
We are still setting Ghausia Homes up, so no one lives here yet and we cannot offer you a place at the moment. This page tells you what we plan to do, so you know what to expect when we do open.
What it is like
An ordinary life, with people around who help
Most days here are normal days. You get up, you go to college, work or wherever you are heading, you come home. Staff are around if you want to talk, and you can ask for help with anything from cooking to filling in a form.
Nobody will follow you around or take over. Support works best when you decide what you want to get better at, and we help you get there at a pace that works for you.
Some things you might do with us: learn to cook a few meals you actually like, work out a weekly budget, sort out a GP or dentist, practise a journey before you have to make it on your own, get ready for a job interview, or start understanding what renting your own place will involve.
Some days you will not want any of that, and that is fine too. We are not here to fill your diary.
Your rights
Things you are entitled to, not favours
These are not things you have to earn or ask nicely for.
- To be treated with respect
- You get to be yourself here. Your background, your faith, your culture, your language, who you are and who you love — none of that should make life here harder.
- To be safe
- You should feel safe in your home. If you ever do not, tell us and we will do something about it. You can also tell your social worker or personal adviser.
- To know what is going on
- You should know who supports you, what is written about you and who it gets shared with. If you want to see what we have written about your progress, ask.
- To have a say
- Your views count in decisions about you — your goals, your plan, and how the home is run. If you disagree with something, say so; we will record it and take it seriously.
- To keep the people who matter
- Family, friends, workers you trust — the people who matter to you stay part of your life. We will help you keep in touch where it is safe to do so.
- To get support with the practical stuff
- Money, education, work, health, documents, appointments — you can ask for help with any of it, including the things people assume you already know.
Your voice
If something is wrong, say it
You do not have to put up with something because you are worried about causing trouble. Telling us is not causing trouble.
You can start with whoever you find easiest to talk to. If that does not fix it, you can make a formal complaint, and we have to look into it properly and tell you what we found.
You can also speak to your social worker or personal adviser, or an independent advocate, and you can ask someone to speak up with you if that is easier.
Our full complaints information will be published on this site before anyone moves in, written in the same plain language as this page.
What we ask of you
Not many things, and none of them are surprising: look after your home, be reasonable with the people you live with and the neighbours, keep yourself and others safe, and tell us if you are going to be away.
If something goes wrong, we would rather talk about it than escalate it. Making mistakes at 16 or 17 is not a reason to lose your home.
If you want to know how support is organised behind the scenes, that is on Our support model. What the homes are like is on Our homes.
One more thing
You are not a case, you are a person
We will get to know you as an individual, not as a file. What you want out of the next couple of years matters here, and we will help you work towards it.